We are here to help with questions, feedback, support requests, and partnership enquiries.

Email

[email protected]

App Support

For technical issues, bugs, or feature questions, please email us and include:

  • The app name you are using
  • Your device type (iPhone, iPad, Android) and OS version
  • A clear description of the issue or request
  • Screenshots or screen recordings (if helpful)
  • Any error messages shown in the app

Subscriptions and Billing (Google Play / Apple App Store)

Subscriptions are managed by the store you used to purchase.

How to manage or cancel

  • Google Play: Open Google Play Store → Profile → Payments & subscriptionsSubscriptions
  • Apple App Store: Open Settings → Apple ID → Subscriptions

Billing issues

If you are charged unexpectedly, cannot access premium features, or your subscription does not appear to activate, email us at:

[email protected]

Please include:

  • The app name
  • The store used (Google Play or Apple)
  • The email address linked to your store account (if you are comfortable sharing)
  • A screenshot of your subscription status page or order receipt (optional but helpful)

Account Deletion and Data Deletion Requests

If you would like to request deletion of your account or personal data, email:

[email protected]

Please include:

  • The app name you are using
  • The email address or username used in the app (if applicable)
  • A clear request such as “Delete my account” or “Delete my data”
  • Any relevant details that help us locate your account (for example, the last login date)

We may need to verify your identity before completing deletion. Where an app supports in-app deletion, you can also use that option.

Privacy Requests (Access, Correction, Deletion)

If you would like to access, correct, or delete personal data we hold, or if you have any privacy questions, email:

[email protected]

Please describe your request clearly. We may request additional details to verify your identity and process your request securely.

Partnership and Business Enquiries

For partnerships, integrations, or business proposals, email:

[email protected]

InfoLens builds practical AI products for real life, a growing suite of experiences designed to be helpful, clear, and human.